• What are the services HiddenBrains providing?
• What is the exact location of HiddenBrain’s Web and Software Development   Center?
• What are the working hours of HiddenBrain’s?
• How can I communicate with HiddenBrain?
• What is the strength of HiddenBrain?
• What type of a team does HiddenBrain have?
• What are the HiddenBrain’s core competencies?
• Are you flexible in adopting our standards or methodologies for development of   our   projects?

Business

• What makes HiddenBrains unique?
• What are your standard Terms and Conditions?
• How can I be assured that I am not wasting my time and money?
• How can I trust your productivity and charges to me?
• Can I first get a rough idea about the cost of my system?
• Can I try your services before giving you an important and big Project?
• What should I provide you to create a proposal?
• What do you mean by an estimate?
• What is the difference between proposal and an estimate?
• What do you expect from client during the project?
• Do you provide post-development support?
• How can I be sure of security from competitors?
• What kinds of guarantee do I get about the work?
• How does HiddenBrain protect confidentiality?
• Can you provide references of your clients?
• How do you ensure quality of services to your clients?
• Can we outsource our projects that we have received from our clients to Hidden   Brain?

Operation

• What will be the response time for communication or escalations?
• How do you estimate and schedule project?
• How do you reflect to the change in request or project scope?
• What is the procedure for testing and quality assurance?
• How do you solve urgent bugs?
• How much detail of requirements do you need from us?
• Which mechanisms do you follow in order to ensure deadlines, milestones and   timely   delivery?
• What is your attitude towards people who change their minds frequently and a big   change in mid of the project?
• Can you provide us onsite consultants in our project?
• What is the policy for Resource distribution management?
• How do you recruit personnel in your company?
• What is company’s procedure for project management?
• I am not sure of what type of functionality I want, what should I do?

Technology

• Can you develop very complicated Project?
• Who owns the code of the project at the end?
• Do we get the complete set of development files at the end?
• What type of technological experience does HiddenBrain have?
• Can I get the code documented by you?
• What is included in a typical software package?